Ask Concord

Answers from our documentation

Ask anything about Concord. Every answer comes from our actual documentation.

IaxaIConcord

Concord by IaxaI

Concord makes your security tools agree on what they're seeing. And it knows when they shouldn't.

One engine. Six capabilities. Three surfaces you can buy independently. Built for the MSP/MSSP channel and the regulated mid-market clients they serve.

Want a technical walkthrough?

The Architecture

Engine on the bottom. Surfaces on top.

Concord splits cleanly into two layers. The engine is the indivisible data plane. The six capabilities only work together. The surfaces are products: separately demoable, separately sellable, all reading from the same engine state.

Surfaces: what you buy

Semantic Alert Dedup

Detection Portability Layer

Compliance Evidence Auto-Packets

Core engine: the indivisible data plane

Semantic Translation Engine

Entity Resolution Engine

Drift Detection + Auto-Repair

Auditability Ledger

Universal Adapter

Knowledge Graph + Retrieval

Every engine output threads through the Auditability Ledger.

The split is the point. Auto-Packets ships to MSPs while Entity Resolution and Drift keep maturing. New surfaces drop in without re-architecting the data plane. New engine capabilities improve every surface at once. No monolith.

Why The Split Matters

Clean separation is a feature, not an aesthetic.

Ship surfaces independently.

Compliance Auto-Packets goes to MSP partners now. Entity Resolution and Drift keep hardening underneath. No surface waits on full engine completion.

Every output is evidence.

The Auditability Ledger threads through every engine capability. Translation decisions, ER merges, drift repairs, and dedup collapses all leave a hash-chained receipt. Compliance is a byproduct, not a project.

Engine improvements compound.

A better calibration on Entity Resolution makes Dedup tighter, DPL detections more portable, and Auto-Packets more defensible. All at once. One change. Three surfaces lift.

The Guarantee

No ML in the hot path.

Every event you send into Concord hits deterministic code on the way through. Cached mappings. Closed-form math. Pre-calibrated thresholds. The LLM lives in onboarding and in the drift-triggered repair loop. Never on the live event.

That's the difference between a demo that works on Tuesday and an audit that holds up in October. Regulated MSPs need both. So do their banks.

30+ vendor mappings, 6 production-ready connectors. 768-dimensional embeddings with Platt-calibrated confidence (internal benchmarks; security-domain validation in progress). Every translation, match, and repair signed and ledgered.

Stop reconciling. Start trusting one timeline.

30-minute walkthrough. Your tools. Your tenants. Your audit cycle. We will show you exactly where Concord earns its keep.